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This example shows how to integrate hypergraph provider Rippletide with Blaxel to create a customer support agent that provides instant, accurate responses to customer inquiries across multiple communication channels.

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Requirements

To use this example, you’ll need a Rippletide API key. Contact patrick@rippletide.com or yann@rippletide.com to get an API key.

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Clone the example repository

Clone the example repository and follow the instructions provided to install dependencies.

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Customize the knowledge base

Update the files in the knowledge-base directory with business- or scenario-specific information and workflows. The agent will use this information to respond to customer enquiries and to transition between workflow states.

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Create an agent

Configure the following environment variable in order to obtain an agent ID: 
RIPPLETIDE_API_KEY=   # your Rippletide API key
Create an agent: 
uv run src/setup.py
Once your agent is created, the setup process will return an agent ID. Create a .env file in the project root with both variables, or set them in your deployment environment. 
RIPPLETIDE_API_KEY=   # your Rippletide API key
RIPPLETIDE_AGENT_ID=  # your Rippletide agent ID

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Deploy the agent

Deploy the agent on Blaxel. Once the agent is deployed, retrieve its inference endpoint. You will need an API key to query the agent externally. Follow this guide to create a service account in your workspace and generate an API key.

Rippletide Documentation

Complete documentation for using Rippletide.